Description

About Sandia

Sandia National Laboratories is the nation's premier science and engineering lab for national security and technology innovation, with teams of specialists focused on cutting-edge work in a broad array of areas. Some of the main reasons we love our jobs:

• Challenging work with amazing impact that contributes to security, peace, and freedom worldwide
• Extraordinary co-workers
• Some of the best tools, equipment, and research facilities in the world
• Career advancement and enrichment opportunities
• Flexible work arrangements for many positions include 9/80 (work 80 hours every two weeks, with every other Friday off) and 4/10 (work 4 ten-hour days each week) compressed workweeks, part-time work, and telecommuting (a mix of onsite work and working from home)
• Generous vacation, strong medical and other benefits, competitive 401k, learning opportunities, relocation assistance and amenities aimed at creating a solid work/life balance*

World-changing technologies. Life-changing careers. Learn more about Sandia at: http://www.sandia.gov

*These benefits vary by job classification.

What Your Job Will Be Like

We are seeking a proactive, Administrative Support to join our Security Awareness Team! In this role, you will serve as a Security Awareness ASA for the Security Awareness program. You will play a vital role as a liaison between various customers and security program staff in providing administrative support to the program.

On any given day, you may be called on to:

• The execution of SF 312 forms and other records related to the security awareness program are maintained in accordance with NARA federal records disposition schedule.
• Support the Security Awareness program by assisting with briefings, and other informational activities communicating Safeguards & Security related requirements.
• Answer phone calls, emails, and/or instant messages to provide information regarding Safeguards & Security program requirements, policies, and resources to members of the workforce at all SNL sites.
• Maintain knowledge of security policies/procedures from multiple security program areas.
• Accurately disseminate security-related information to members of the workforce through effective verbal and/or written communications.
• Support the SNL Security Incident Management Program (SIMP) to triage inbound calls during operational hours.
• Interact with subject matter experts from various SNL Safeguards & Security Programs to discuss policy questions on behalf of the SNL members of the workforce.

*Due to the nature of the work, the selected applicant must be able to work onsite.

Salary Range

$46,200 - $84,800

*Salary range is estimated, and actual salary will be determined after consideration of the selected candidate's experience and qualifications, and application of any approved geographic salary differential.

Qualifications We Require

• High school diploma plus five (5) or more years of administrative support, customer service, or other related experience; or equivalent combination of education and experience.
• Active DOE Q-level security clearance or equivalent required to start.

Qualifications We Desire

• Proven experience delivering high-quality customer service, with a strong commitment to creating positive and professional customer interactions.
• Ability to collaborate effectively within a team as well as work independently with minimal guidance in a fast-paced, dynamic environment while consistently meeting short deadlines.
• Strong computer proficiency, including expertise with MS Office; experience developing and interpreting metrics; and working knowledge of SharePoint and WordPress.
• Knowledge and experience in one or more security programs such as Information Security, Physical Security, SIMP, Personnel Security, or Cybersecurity.
• Familiarity with DOE directives particularly Safeguards & Security (S&S) requirements and experience working with corporate systems such as ITSM, TEDs, and PO Queries.
• Broad understanding of Sandia programs, policies, organizational structures, procedures, and administrative systems.
• Demonstrated problem-solving abilities with a track record of driving tasks to completion and achieving high-quality results.
• Highly detail-oriented, with a strong ability to identify, analyze, and correct inconsistencies.

About Our Team

Security Awareness' primary function is protection and support of Sandia's mission, information, resources, and people. We strive to develop strategic partnerships and provide effective tools and resources to fully integrate security into every aspect of the work performed at Sandia. The Security Awareness Program is part of the Security Incident Management Program and the Security Connection, Security Awareness organization. We are responsible for providing information and assistance that all Members of the Workforce need to perform their work in a secure manner. Information is disseminated via the Security Connection knowledgebase, in Security Awareness briefings, through security-related training, and through interaction and activities via the SIMP Program.

Posting Duration

This posting will be open for application submissions for a minimum of three (3) calendar days, including the 'posting date'. Sandia reserves the right to extend the posting date at any time.

Security Clearance

Position requires a Department of Energy (DOE) Q security clearance to start, or equivalent active security clearance with another U.S. government agency (e.g., DOD). Sandia is required by DOE directive to conduct a pre-employment drug test and background review that includes checks of personal references, credit, law enforcement records, and employment/education verifications. Applicants for employment need to be able to maintain a DOE Q-level security clearance, which requires U.S. citizenship. If you hold more than one citizenship (i.e., of the U.S. and another country), your ability to obtain a security clearance may be impacted.

Applicants offered employment with Sandia are subject to a federal background investigation to meet the requirements for access to classified information or matter if the duties of the position require a DOE security clearance. Substance abuse or illegal drug use, falsification of information, criminal activity, serious misconduct or other indicators of untrustworthiness can cause a clearance to be denied or terminated by DOE, resulting in the inability to perform the duties assigned and subsequent termination of employment.

EEO

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status and any other protected class under state or federal law.

NNSA Requirements for MedPEDs

If you have a Medical Portable Electronic Device (MedPED), such as a pacemaker, defibrillator, drug-releasing pump, hearing aids, or diagnostic equipment and other equipment for measuring, monitoring, and recording body functions such as heartbeat and brain waves, if employed by Sandia National Laboratories you may be required to comply with NNSA security requirements for MedPEDs.

If you have a MedPED and you are selected for an on-site interview at Sandia National Laboratories, there may be additional steps necessary to ensure compliance with NNSA security requirements prior to the interview date.