Description

About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.

We are seeking a Senior Principal Engineer with deep expertise in ServiceNow configuration, customization, and integration, with a strong focus on delivering measurable business outcomes. This role is a senior individual contributor responsible for designing and implementing scalable solutions within GRC/IRM domains, particularly in a financial services environment.

The ideal candidate combines hands-on engineering and GRC domain expertise with business solutioning capabilities, enabling business outcomes through high-impactful technical solutions.

Day to Day responsibilities:

ServiceNow Engineering & Delivery

• Hands-on design, configuration, and customization of ServiceNow solutions across multiple modules.
• Hands-on implementation of end-to-end GRC/RCM workflows in ServiceNow, including data modeling, taxonomy, traceability, regulatory change, Compliance Testing, Compliance Risk Assessment, and Compliance Monitoring processes.
• Deliver end-to-end implementations within the ServiceNow platform, with a focus on IRM/GRC solutions.
• Drive integration efforts between ServiceNow and enterprise systems.
• Ensure high-quality, scalable, and secure architecture aligned with enterprise standards.

Business Solutioning & Stakeholder Engagement

• Partner closely with business stakeholders to:
  • Assess requirements
  • Evaluate solution fit
  • Define optimal configuration strategies
• Translate business needs into functional and technical designs.
• Maintain a strong focus on business outcome delivery, not just technical execution.

Agile Delivery & SDLC

• Operate within a 2-week Agile sprint cycle.
• Utilize Azure DevOps (ADO) for backlog management, sprint planning, and tracking.
• Contribute to continuous improvement of Agile delivery practices.

Governance, Risk, and Data Integrity

• Ensure solutions support:
  • Data lineage and traceability
  • Security and access controls
  • Regulatory reporting and compliance requirements
• Align implementations with financial services GRC expectations.

Collaboration & Mentorship

• Provide technical mentorship to junior team members, including those in APAC regions.
• Collaborate with contractors and extended team members in a distributed delivery model.
• Promote best practices in configuration, design, and solution delivery.

Innovation & AI Enablement

• Contribute to initiatives involving AI within GRC platforms.
• Apply or build knowledge of AI-driven capabilities in ServiceNow or adjacent tools.
• Demonstrate familiarity with or willingness to learn tools such as Cube (Regulatory Intelligence platform).

Required Qualifications

• 15+ years of experience in software engineering or platform engineering roles.
• Strong, hands-on experience with:
  • ServiceNow platform (configuration, customization, and integration)
  • IRM / GRC modules within ServiceNow
• Proven experience in:
  • Requirements assessment and solution design
  • Delivering solutions aligned to business outcomes
• Experience working in Agile environments (2-week sprints).
• Hands-on experience with Azure DevOps (ADO) or similar SDLC tools.
• Strong understanding of:
  • Data governance (lineage, controls)
  • Security and compliance considerations
• Ability to work in a global, distributed team model.

Preferred Qualifications

• ServiceNow Certifications (e.g., CSA, CIS-IRM, CAD).
• Experience in financial services (banking, asset management, or regulatory environments).
• Exposure to or hands-on experience with:
  • AI/ML initiatives within GRC or compliance platforms
  • Regulatory intelligence tools (e.g., Cube)
• Strong understanding of enterprise risk and compliance frameworks.
• Strong understanding of RCM lifecycle
• Strong understanding of Compliance Testing, Compliance Risk Assessment, and Compliance Monitoring.

Key Competencies

• Business outcome orientation - prioritizes impact over activity
• Deep technical expertise with hands-on execution
• Consultative mindset with strong stakeholder engagement
• Mentorship and team enablement across geographies
• Analytical thinking and structured solutioning

Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)

Salary Range:
$164,600 - 288,000 USD

Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.

Working with Us:

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com .

We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.