Description

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Introduction:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact.

Job Description:

This role supports the Third Party Cyber Assurance team within the Bank of America Global Information Security organization. This team conducts Cybersecurity Assessments on Third Parties and utilizes a workflow application that interfaces with Third Parties across the world who receive Assessments. The Technology Operations Specialist will provide hands-on support for the Assessment application to ensure efficient and accurate completion of all Assessments conducted by the team. The specialist will work with teammates inside the organization, technology development teams, and Third Party contacts who are external to the company in a fast-paced and environment. The role also requires in-office attendance.

Responsibilities:

• Interact with Third Party contacts to establish access to the application
• Troubleshoot access to application (external, internal users) for new users
• Provide support for the management of Assessment records within the application
• Respond to inquiries into the application by users, senior leaders, or external users to Bank of America
• Partner with technology development teams when building new functionality for the application
• Track changes to the application
• Test application development updates
• Serve as a helpdesk technician for current application users

Required Qualifications:

• 5+ years in Cybersecurity (certifications such as CISSP or CISA is a plus)
• Experience managing applications; including access, business requirements, change management, testing
• Experience with application architecture and design
• Proactive, self-starter, anticipates the needs of others, leadership
• Excellent written and verbal communication skills; the role requires heavy interaction with teammates and external users of the application
• Project management, time tracking
• Can work in a fast-paced environment
• Application troubleshooting and analytical skills
• Experience developing applications (coding) is a plus

This job will be open and accepting applications for a minimum of seven days from the date it was posted.

Shift:
1st shift (United States of America)

Hours Per Week:
40

Pay Transparency details

US - CO - Denver - 1144 15th St - Denver Gis (CO9926), US - DC - Washington - 1800 K St NW - 1800 K Street NW (DC1842), US - IL - Chicago - 540 W Madison St - Bank Of America Plaza (IL4540)

Pay and benefits information

Pay range

$95,000.00 - $143,600.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.