Description

Sev1tech, Inc.


UC Systems Subject Matter Expert Task Lead

US--DC Metro Area

Job ID: 2025-9315
Type: Full Time W/Benefits Ret Match
# of Openings: 1
DC Metro Area

Overview

Sev1Tech is looking for a UC (Unified Communications) Systems Subject Matter Expert Task Lead to support a team providing enterprise IT operations support for a DHS customer. This position will be the lead for the unified communications systems and the subject matter expertise within the team. The project is focused on infrastructure management and operations - e.g., monitoring, incident response, cybersecurity, system administration, patching, unified communications, hosting - with an emphasis on automation to:

Minimize manual intervention, improve efficiency, and reduce human errorsImplement platforms that orchestrate work-flowsfor end-to-end task executionUtilize AI as well as predictive analytics to detect anomalies, predict failures, and initiate self-healing processes to reduce downtime and improve system resilience

Responsibilities

Bachelor’s DegreeThis position is expected to have the equivalent skills of Cisco CCNP Collaboration or higher certificationExperience in all UC systems including Avaya video phones, Microsoft Skype and Outlook, Polycom VTC Core systems and endpoints, Cisco systems and endpoints, ConnectedSign digital signage system, and the Cisco/vBrick Streaming-Portal-VideoOnDemand ServiceExperience in VoIP Minimum 5 years working experience in a UC environment.

Eligibility/Clearance Requirements: Eligibility for Entry on Duty clearance

PI280216311